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Privacy Policy

Last Updated: 03/11/2026

At SWHASH Prints ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with us.

1. Information We Collect

When you use our website or make a purchase, we may collect the following types of personal information:

  • Identity & Contact Data: Your full name, delivery address, billing address, email address, and phone number.

  • Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.

  • Technical & Usage Data: IP address, browser type, device information, and how you navigate our website (collected via cookies and analytics tools).

2. How We Use Your Information

We only use your personal data where the law allows us to. Most commonly, we use it in the following circumstances:

  • Fulfilling Your Order: To process, print, and deliver your art prints (sharing necessary delivery details with our fulfillment partner, Printful, and shipping couriers).

  • Customer Support: To communicate with you about your order, answer queries, or handle replacement requests.

  • Legal Compliance: To comply with UK tax, accounting, and legal obligations.

  • Marketing (With Consent): To send you updates about new print collections or guest artist drops, only if you have opted in. You can unsubscribe at any time.

3. How We Share Your Data

We do not sell, rent, or trade your personal data. However, to run our business effectively, we share data with trusted third-party service providers:

  • Fulfillment & Printing Partners: Printful (to manufacture and ship your made-to-order prints).

  • Payment Processors: Secure platforms like Stripe or PayPal (to process payments safely; we do not store your full debit/credit card details on our servers).

  • E-commerce & Hosting Platforms: Our website host (e.g., Wix / Shopify) which securely manages store infrastructure.

  • Couriers: Royal Mail or other delivery services used to dispatch your package.

All third-party service providers are required to take appropriate security measures to protect your personal data.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically holding financial and order records for up to 6 years as required by UK tax law).

6. Your Legal Rights

Under UK data protection laws, you have rights including:

  • The right to access: You can request copies of your personal data.

  • The right to correction: You can ask us to correct inaccurate information.

  • The right to erasure: You can ask us to delete your personal data under certain conditions.

  • The right to withdraw consent: Where we rely on consent to process your data, you can withdraw it at any time.

7. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data rights, please contact us at:

  • Email: sales@swhash.com

  • Location: South Wales, United Kingdom

Last Updated: 03/11/2026

At SWHASH Prints ("we", "us", "our"), we use cookies and similar tracking technologies on our website (swhash.com) to improve your browsing experience, analyze site traffic, and ensure our store functions securely.

This Cookie Policy explains what cookies are, which cookies we use, why we use them, and how you can control your preferences.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide analytical data to website owners.

2. Types of Cookies We Use

We generally use the following categories of cookies on our website:

  • Strictly Necessary Cookies:

    These cookies are essential for the website to function properly. They enable core features such as secure checkout, shopping cart functionality, and user session management. You cannot switch off these cookies in our system settings.

  • Analytical & Performance Cookies:

    These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This allows us to see which pages are most popular and improve the overall store experience.

  • Functional Cookies:

    These cookies allow the website to remember choices you make (such as your preferred currency or region) to provide enhanced, personalized features.

3. Third-Party Cookies

In addition to our own cookies, we may use trusted third-party services (such as our e-commerce platform host, analytics providers, and payment processors like Stripe or PayPal) that may also set cookies on your device when you interact with their tools on our site. These third parties have their own privacy and cookie policies.

4. How to Manage or Delete Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through your web browser settings:

  • Browser Controls: Most web browsers allow you to block or delete cookies through their settings menu. Please note that blocking essential cookies may impact your ability to use certain features on our store, such as completing an order.

  • Links to manage cookies on major browsers:

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our operational practices. Please check this page periodically for updates.

6. Contact Us

If you have any questions about our use of cookies, please contact us at:

  • Email: sales@swhash.com

  • Location: South Wales, United Kingdom

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