Terms & Conditions

Terms & Conditions

Last Updated:  02/11/2026
Welcome to **SWHASH Prints** ("we", "us", "our"). These Terms & Conditions govern your use of our website and the purchase of any products from us. By placing an order, you agree to be bound by these terms.
1. Business Information
Trading Name: SWHASH Prints Location: South Wales, United Kingdom Contact Email: sales@swhash.com Target Territory: United Kingdom only.
2. Products & Colors On-Demand Printing: All physical prints and posters are printed on demand by our UK production partner.
Color Accuracy: We make every effort to display the colors of our prints accurately on screen. However, due to variations in monitor displays and digital device settings, actual printed colors may vary slightly from what you see on your screen.
Limited Editions: Prints designated as "Limited Edition" are limited to the exact production quantity specified on the product page. Once sold out, they will not be reproduced. 
3. Pricing & Payment 
All prices are displayed in British Pounds Sterling (£ GBP). 
Delivery charges are clearly itemized and added at checkout before you complete your purchase. Payment must be made in full at the time of placing your order using our supported secure payment gateways.
4. Order Cancellations Because all products are produced on-demand automatically upon order placement: You may cancel your order for a full refund only if production has not yet commenced (typically within 1–2 hours of order submission). Once an item has entered the printing and fulfillment process, orders cannot be canceled or modified.
5. Returns, Refunds & Consumer Rights In accordance with the **UK Consumer Rights Act 2015** and **The Consumer Contracts Regulations**:
A. Made-to-Order Exemption Because our products are individually printed to order (bespoke manufacturing), standard 14-day "change of mind" statutory cancellation rights do not apply. We do not offer refunds or exchanges for change of mind, incorrect size selection by the buyer, or buyer's remorse once printed.
B. Damaged, Defective, or Misprinted Items Your satisfaction and quality guarantees are fully protected under UK law. If your item arrives damaged in transit, with a printing defect, or if you receive the wrong product:
1. Contact us within **30 days of delivery** at sales@swhash.com.
2. Provide your order number and clear photographic proof of the defect or damaged packaging.
3. Upon verification, we will issue a **free replacement print dispatched at no extra charge**, or offer a full refund to your original payment method. You will not be asked to return damaged paper/tubes unless specifically requested for courier claim investigations.
6. Artist Collaborations & Intellectual Property * All artwork featured on SWHASH Prints is either created directly by SWHASH Prints, licensed for commercial reproduction, or supplied under royalty agreements with featured independent artists. 
Purchasing a physical print does **not** grant you any copyright or intellectual property rights to reproduce, scan, digitize, or resell the visual design commercially without explicit written consent.
7. Governing Law These terms are governed by and construed in accordance with the laws of **England & Wales**. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.